Terms & Conditions

|Terms & Conditions
Terms & Conditions2018-08-23T12:58:48+00:00

By booking and using the services provided by Catherine Allport you are accepting the terms and conditions listed below.



Cathy Allport provides advice in the decluttering and organising process and can therefore accept no responsibility for actions of the client. It is ultimately the clients decision to let go of items and Cathy Allport accepts no responsibility for the decisions the client takes on the basis of the advice given. All items are handled with care and in the case of accidental damage or loss Cathy Allport will not be held liable for losses or damage howsoever caused in their engagement.


Removal of Items

Items removed from the premises either for disposal or re-sale will have been agreed by the client. At no point will items be removed from the premises without permission by the client.



A £50 consultation fee will be applied and redeemed against the final bill.



Both Cathy Allport and the client have the right to cancel the contract due to unavoidable circumstances. However the client must make Cathy Allport aware at least 48 hours prior to avoid cancellation charges of up to 50% of the total amount due.


Deposit & Payment Terms

An upfront 50% deposit will be required to confirm the booking. The remaining 50% can be paid either by bank transfer or cash on the day.


Travel Fees

There are no travel fees for clients living in the SW11 are and surrounding 25 mile radius. An additional 45ppm charge will be applied if the clients location is outside of this area.

If there is limited parking access then parking permits must be made available.


Confidentiality and Privacy

Cathy Allport provides a confidential and professional service in the London and surrounding home counties areas. Any testimonials or photographs will be used with the consent of the client concerned. Any photographs that are taken before, after or during session will only be reproduced for publicity purposes with full permission from the client.